The TRSA inspection program seeks to recruit seasoned industry professionals who have operational backgrounds as well as the temperament for a consultant approach to systems auditing. Each inspector goes through a comprehensive training program including a competency review of all aspects of each type of certification. Inspectors are trained to understand and recognize the various approaches employed in each plant that are considered acceptable Best Management Practices. The systems deployed by Laundry Design Group seek to ensure consistency regardless of the inspector. Evidence collection for each standard is monitored in a multi-step process to ensure compliance. Each inspection report is reviewed by the lead auditor, HyC Program Administrator and the Advisory Committee. Additionally, the inspection program itself is annually audited by a third-party firm.
This program is aligned with ISO QMS auditing standards. To date there have been 10 industry professionals complete the Hygienically Clean and Clean Green inspection training program.
Laundry Design Group, LLC
Bob has 35 years’ experience in the professional laundry industry. In 2011, Bob formed Laundry Design Group LLC, a professional assessment, design and capital project services company focused on the healthcare and hospitality laundry industry.
Bob has supported TRSA Hygienically Clean and Clean Green certification programs since their inception and played a key role in defining the inspection protocol. Bob is a certified ISO QMS Lead Auditor with a HACCP designation. Bob has inspected over 240 plants in North America and Europe for TRSA. As Lead Auditor Bob trains all new inspectors and reviews each inspection report prior to submission to the administrator. Additionally, Bob regularly instructs at the PMI and MMI education and certification programs for TRSA and speaks at major industry conferences and the Clean Show.
Bill has worked 53 years in the professional laundry industry. Bill started his career in the laundry and dry-cleaning business at Mary MacIntosh Services while in high school. Bill’s professional background expanded when he entered chemical sales for BASF Corp., and later UNX Chemicals Inc. Bill later founded his own consulting firm managing clients’ operations and plants.
Bill was Director of Industry Affairs for TRSA where he was responsible for educational programs as well as overseeing the Plant, Healthcare and Safety Committees. Bill has devoted his time to sharing his knowledge and experience with those interested in the laundry business and building membership in TRSA. He retired from his position at TRSA at the end 2013; however, he continues to work with TRSA in a consultant capacity. He was instrumental in supporting the Hygienically Clean and Clean Green certification programs and played a key role in implementing the inspection protocol.
Laundry Design Group, LLC
Mark has over 40 years professional laundry industry experience focused in healthcare in various roles including customer service, plant operations and senior leadership in the northeast USA. Mark is a Vietnam Era Veteran. Mark joined LDG and has been inspecting facilities since 2017. He has completed inspection training in QMS auditing for Healthcare, HACCP, and Clean Green. Mark has completed over 75 inspections to date in all certification disciplines – HyC, Hosp, FdSAF, FdSERV, and Clean Green.
Steve has worked 43 years in the professional laundry industry. Prior to joining the industry, Steve spent 6 years in the US Navy. Steve has a wide range of industry experience in hospitality, healthcare, linen supply, and uniform service. In addition, he was an instructor for Laundry 101 Hospitality training for over 5 years and Production Management Institute (PMI). He has completed inspection training in QMS auditing for Healthcare, HACCP, and Clean Green. Steve has completed over 50 inspections to date in all certification disciplines – HyC, Hosp, FdSAF, FdSERV, and Clean Green.